| Domain Names | Australian Domains | International Domains | .au Direct Domains |
| What's Included |
.com.au, .net.au, .org.au DNS Management Email and Phone support |
.com, .net, .org, .biz or .info domain name DNS Management Email and Phone Support |
.au domain name DNS Management Email and Telephone Support |
| Charge | $66 for 2 years | $66 for two years | $33 for one year |
A domain name registration is for the period specified. You can cancel at any time, but the subscription will remain active until the end of the registration period. As a result, no credit will be issued if you choose to cancel before the end of the registration period.
Fair Use Policy
Use of this service is governed by a fair use policy, which deals with excessive use. For further details visit telstra.com.au/customer-terms/business-government
You can cancel at anytime but will need to pay any charges you owe up to the point of cancellation which may include the full month charge for the current billing cycle. (No credit issued)
You can manage the details of your Domain service online at portal.multiline.com.au or by calling 1300 364 185
-
- All bill payment options are free.
The pricing in this Critical Information Summary is for a full billing cycle.
If you have questions about your bill, need technical or account support, please call the Support team on 1300 364 185.
Complaints or disputes
If you need to make a complaint you can:
- call 1300 364 185 and ask to speak to somebody about your issue
- lodge a ticket in the customer portal here portal.multiline.com.au
Further investigation
If we can’t resolve your complaint to your satisfaction, you can contact the Telecommunications Industry Ombudsman by phone on 1800 062 058. For full contact information go online at tio.com.au/about-us/contact-us
