INFORMATION ABOUT THE SERVICE
This is a stand-alone Paid Email service being made available
to enable existing email customers to retain their current email
account without having any associated eligible Multiline services.
Minimum term
12-month minimum term (paid upfront and non refundable).
What’s included?
Paid Email:
- 1 mailbox
- Included Spam, Malware and Virus filtering
- webmail interface
- controls for filtering your email and setting up message rules
INFORMATION ABOUT PRICING
Your minimum monthly charge
You will be charged $118 (incl. GST) per mailbox for a 12-month
subscription, paid upfront and non refundable.
Installation and set up
Your mailbox will continue to work when moving from your existing
consumer broadband email service to Paid Email. If you take up the
Paid Email service, your email will continue to operate as usual.
If you need further assistance setting up or amending your email
please contact Multiline Customer Support for Support via 1300 364 185.
Early Termination Charge
There’s no Early Termination Charge
OTHER INFORMATION
Manage your service online
You can manage your Paid Email service online at
portal.multiline.com.au
Billing
The figures in this Critical Information Summary are for a
12-month period of the contract term.
Data Allowance
Paid Email has no data allowance included.
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We’re here to help ComplaintsIf there’s something you’re not happy with and you wish to make a complaint, visit Complaints Handling. We like to make every attempt to resolve any issue but you can contact the Telecommunications Industry Ombudsman by phone on 1800 062 058 or visit tio.com.au/about-us/contact-us if you’d like an independent investigation. This is a summary only. The full legal terms for this plan are available at SFOA & Customer Terms. |
