Website Plan Basic Standard Premium
Minimum Monthly Charge $15 for 1 month $25 for 1 month $60 for 1 month
What's Included

1 email account

5GB of storage

cPanel Access

 

5 email accounts

25GB of storage

cPanel Access

10 email accounts

50GB of storage

cPanel Access

 
Other information

You can cancel at anytime but will need to pay any charges you owe up to the point of cancellation which may include the full month charge for the current billing cycle. (No credit issued)

 Manage your service online

You can manage the details

Billing

The pricing in this Critical Information Summary is for a full billing cycle but your first bill may include pro rata charges for part of the month if you started or changed your plan part way through a billing period. 

Bill Payment Charges
  • Credit Card Debit - Automatic or Manual - FREE
  • Electronic payments – Free
  • BPAY - Free
We're here to help

If you have questions about your bill, need technical or account support, please call the Support team on 1300 364 185

Complaints or disputes

If you need to make a complaint you can:

  • call 1300 364 185 and request to speak to somebody about an issue
  • call your Account Representative if you have one

Further investigation

If we can’t resolve your complaint to your satisfaction, you can contact the Telecommunications Industry Ombudsman by phone on 1800 062 058. For full contact information go online at tio.com.au/about-us/contact-us

 

https://portal.multiline.com.au/articles/sfoa